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Privacy and Cookies Policy
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Privacy Policy
Information on personal data processing
The administrator of the data provided by you is the company STELLANTECH with its registered office in Sacharowa , 92-518 Łódź, with NIP: 7282475188 and REGON: 525210001.
Contact details: e-mail: office@stellacan.com
What data do we process?
We only process the data you provide to us. To use our services, we require you to provide your e-mail address, name, surname, address and telephone number. The processing of this data is necessary so that we can conclude a sales contract, contact you about it and deliver the goods you ordered.
In addition, you can provide us with more personal information in your profile. Providing this data is voluntary and will help us personalize the offer addressed to you and facilitate contact. It is up to you whether you provide us with more data and you can change your settings at any time.
Our website also has an automated system that helps us best match our offer to you. We do not make automatic decisions that affect your rights. We just want our offer to be addressed to you.
Purpose of processing
The main purpose for which we process your personal data is to conclude a contract. We want to sell our products and you want to buy them. We are glad that you want to take advantage of our offer.
If you have consented to this, your data you have provided us will be used for marketing purposes. We will send you messages containing information about available promotions, events, contests and bonuses. If you have provided data other than your e-mail address, we will be able to personalize offers and messages especially for you. Thanks to this, you will receive information corresponding to your interests and preferences. Nobody likes spam. In order to be able to constantly improve our service, we process the data you provide us for statistical purposes. We want to be better and better, so we need to know our users perfectly. If you have any questions, feel free to write to us. We will answer all your doubts.
We will store the data for the period until the expiry of claims under the contract, both yours and ours, whichever is later. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for a sales contract two years). Data processed on the basis of consent is stored until the consent of the data subject for further processing of his data for this purpose is withdrawn. The data that we use to meet our legal obligations is stored for the period required by law, including accounting and accounting regulations.
Base of processing
The data you provide when registering on our website and which are necessary for the shipment is processed on the basis of a contract (Article 6(1)(b) of the GDPR). We need to know your name, address and telephone number so that we can send the package and at least your e-mail address so that you can use our services and we can contact you. Your data is also processed in the event of a return or complaint (Article 6(1)(c) of the GDPR). The data you provide voluntarily for marketing purposes is processed by us on the basis of your consent, which may be withdrawn at any time (Article 6(1)(a) of the GDPR). data whichthat you provide voluntarily, we also use it for statistical purposes. The basis for their processing is our legitimate interest (Article 6(1)(f) of the GDPR). We need to know what is happening on our site and we are constantly trying to improve it.
Who do we transfer personal data to?
To ensure the highest quality of service, we use third-party providers. We choose our partners very carefully. Below are the categories of entities to whom we transfer data:
- courier companies,
- accounting office,
- review system,
- a system for efficient returns and complaints handling,
- hosting company,
- customer communication system,
- payment systems and banks,
- collection company.
We do not intend to transfer your data to third countries or international organizations.
Security of personal data
We follow strict security procedures regarding the storage and disclosure of your personal information, which are also designed to protect your information from accidental loss, destruction or damage. The data provided to us is protected by SSL (Secure Socket Layer) technology. SSL is an industry standard for encrypting personal information and credit card information for secure transfer over the Internet.
Your rights
Note that:
- you have the right to withdraw your consent at any time. There will be no negative consequences. We will simply stop sending you our marketing messages. Withdrawal of consent does not affect the previous processing, still based on consent. If you want to withdraw your consent, edit your profile details or write to us,
- you have the right to request access to your personal data, limit their processing, transfer and raise objections,
- you have the right to rectify your personal data and even delete it. Removal of data that is necessary to provide the service is tantamount to deleting the account from the website,
- you have the right to lodge a complaint with the Supervisory Authority - the President of the Office for Personal Data Protection
If you have any doubts, questions or would like to know even more, feel free to write to: office@stellacan.com - we will answer!
Cookies Policy and Disabling Instructions
What are Cookies?
Cookies provide statistical data on user traffic and their use of individual pages of the website. You can disable the option of accepting cookies in your browser at any time, which may, however, cause difficulties in using the website. Cookies are not used to collect individualized information about you and this information is not collected or stored by us, but is only used to display individualized content to you.
How do I disable cookies?
Cookies are stored in your browser's cache. This means that you decide for yourself whether website publishers will know which parts of the website you use. Cookies allow publishers to display content that may be more attractive to you based on your previous behavior. Information collected using cookies may also be used to collect information for commercial purposes and may be used to customize the displayed advertisement.
Instructions for disabling cookies in specific browsers:
You can disable cookies at any time for a specific website or for all connections from your browser.
- Mozilla Firefox
In the "Tools" menu, select "Options" and in them the "Privacy" tab. The browser gives you the option to indicate that you do not want to be tracked at all or to delete individual cookies from individual websites.
- Microsoft Internet Explorer
In the "Tools" menu, select "Internet Options" and in them the "Privacy" tab. With a special slider, you can adjust the general level of privacy or use the "Sites" button to manage the settings of individual websites.
- Google Chrome
In the menu hidden under the three horizontal lines in the upper right corner of the browserand select "Tools" and then "Clear browsing data...". In addition to the ability to clear cookies, there is a "More information" link that leads to a detailed description of the browser's privacy features.
- Opera
Use the "Opera" button in the upper left corner to open the menu and select "Settings" and then "Clear browsing history ...". In addition to the ability to delete already set cookies, there is also a "Manage cookies..." button leading to more advanced options for individual sites
- Safari
In the "Safari" menu, select "Preferences" and then the "Privacy" tab. There you will find numerous cookie options.
- Smartphones and tablets
Each phone model may handle this feature differently. Therefore, we encourage you to familiarize yourself with the privacy options in the documentation on the website of the manufacturer of your mobile device.
Email Policy - Email
The administrator of the data you provide is STELLANTECH with its registered office in Sacharowa 87/121, 92-518 Łódź, with NIP: 7282475188 and REGON: 525210001.
Please be advised that your personal data contained in e-mail correspondence is processed by us in order to conduct business contacts related to concluded contracts or to conclude them, as well as to prepare offers and answers to submitted inquiries. We will not share the data with other recipients apart from the hosting company that provides us with e-mail service and the company that provides us with IT services.
Data will be processed for the duration of cooperation and protection against possible claims. In accordance with the provisions, you have the right to object to data processing, the right to delete data, the right to limit data processing, the right to access and rectify data and transfer them. In addition, you have the right to lodge a complaint with the Supervisory Authority. Providing data is voluntary, but necessary to conduct the communication process. We do not intend to transfer your data to third countries or international organizations.